How We Handle Account And Wallet Data
We collect the details needed to create and protect your account, including contact details, verification responses, login events, device information and records of requests made through support. When you use DANA, OVO, GoPay or QRIS, we receive payment references and status details needed to match an
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account action with the correct wallet event; we do not describe a wallet record as a full bank statement. Bank transfer and virtual account references may also be retained for reconciliation. Cookies can remember your session and selected settings. We use this data to provide account
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access, investigate disputed status, prevent unauthorised use and meet applicable legal duties. For Indonesian access, eligibility depends on local law. You can contact us to ask what data we hold, request a correction, or ask about deletion where applicable.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.